Longer handling times during the summer

During the holiday period, we are a few fewer people than usual. Lovely Linen is a small company with a big love for linen, beautiful materials and personal service, but even we need a little rest sometimes.

This means that response times, return handling and refunds may take a little longer than usual. It may also be more difficult to reach us by phone during this period.

We are doing our very best to help you as quickly as we can and truly appreciate your patience. Orders are shipped as usual, but email replies and return handling may sometimes need a few extra days.

Of course, we will help you with your return even if the handling takes longer than normal. You do not need to worry if more than 30 days have passed, as long as you have contacted us or sent your return in connection with the return period.

Orders: shipped as usual Returns: may take a little longer Refunds: handled continuously Phone: limited availability

For the fastest service, please email us at shop@lovelylinen.se and include your order number if your message concerns an order or return.


Contact & Customer Service

Do you have questions about an order, our products or deliveries? Our customer service team is happy to help. Whether you are wondering about sizes, materials or your order, we are here to guide you. Many questions are also answered in our FAQ.

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Email us

Do you have questions about a product or an order? We aim to reply within one business day.

shop@lovelylinen.se
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Call us

Our customer service team is happy to help with questions about products, deliveries or your order.

+46 44 10 90 34
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Chat with us

When the chat is open you can get quick help and answers directly here on the website.

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FAQ

Many questions about delivery, returns and products are already answered.

Go to FAQ
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Email us

For questions about retail partnerships, our collection or orders, we are happy to assist you.

info@lovelylinen.se
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Call us

Prefer to speak with us directly? We are happy to help with questions about our assortment or orders.

+46 44 10 90 34
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Contact your agent

Our agents will help you get started and answer any questions about products and ordering.

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B2B portal

Log in to our portal to view your prices, stock availability and place orders directly.

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The people behind Lovely Linen

A small team with a great love for linen

Behind Lovely Linen is a dedicated team working with everything from products and colours to service and inspiration. We share a passion for linen and for helping our customers create beautiful and personal homes.

Company legal details

Lovely Linen | Kardelen AB

Organization number
556453-2553
VAT number
SE556453255301
Address
Mossvägen 12
SE-291 59 Kristianstad
Sweden
Phone
Website
Email

We welcome your questions and views

Email:

Customer service - info@lovelylinen.se

Telephone:

Customer service - +46 44 10 90 34

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