Within Sweden, standard shipping is free on all orders.

If you wish to have your order delivered with another carrier, you can select that option at checkout for a small additional fee.

If you live outside Sweden, a shipping fee will apply depending on the destination.

All shipping costs are clearly displayed at checkout before you complete your purchase.

Once your order has been shipped, you’ll receive a shipping confirmation email with a tracking link.

You can also log in to My Account on our website to check your delivery status.

Missing a tracking link? Contact our customer service and we’ll be happy to help.

Orders placed before 12:00 (noon) are usually shipped the same day.

Parcels within Sweden are normally delivered within 1–3 days from dispatch.

Deliveries within Europe usually arrive within 1–5 business days. Worldwide deliveries can take up to 10 days.

If an item is out of stock and delivery will be delayed, we’ll contact you with an estimated date and offer an alternative product or a full refund.

Your order includes a return form. If you wish to return one or more items, fill in the form with your name, order number, which items you’re returning, and the reason for your return.

Contact us to receive a prepaid return label.

Then, place the items securely in a box or bag, seal it, and attach the return label. Drop off the parcel at your local service point.

Missing your return label or form? Get in touch and we’ll help you sort it out.

Learn more about returns here →

You have 30 days to return a product from the date you received your order.

The items must be unused and in their original condition.

Once we have received and approved the return, the amount will be refunded using the same payment method as in your original purchase.

Once we’ve received and approved your return, we’ll send you a confirmation email. The refund will then be processed.

It can take up to 5 business days for the money to appear in your account, depending on your payment method and bank.

Refunds are always made to the same card or account used for the original purchase.

We always refund the same account or card used when placing the order. This ensures safe and traceable transactions for both parties.

If you paid by Klarna invoice, your invoice will be automatically adjusted or cancelled if you returned the full order.

For card, Swish, or PayPal payments, the amount will be refunded to your account as soon as the return has been processed.

We offer several secure payment options through Klarna:

• Card payment – we accept VISA and Mastercard. You can also use Apple Pay and Google Pay.
• Swish – fast and easy mobile payments (available in Sweden).
• Klarna invoice or installment – pay within 30 days or split your payment.

All payments are encrypted and processed securely.

We use secure payment solutions and encryption technology to protect your data. All payment information is managed by our trusted partners — mainly Klarna and Swish — according to international security standards.

Lovely Linen never stores your card details.

As long as an item is not discontinued and still visible on the site, it will remain part of our assortment.

We receive regular deliveries from our suppliers. In most cases, it only takes a week or so before an item is back in stock.

We recommend that you contact us or use product back-in-stock notifications if you want to know more about expected delivery times.

We understand that shopping online doesn’t always work out perfectly. That’s why we offer free returns. You can simply send back the items you don’t want to keep.

Contact us to receive a return label. Please make sure that the items you return are in their original condition.

Learn more about returns here →

It is possible to cancel an order, provided it has not yet been shipped.

Contact us if you wish to cancel.

If you’d like to change something in your order, we recommend cancelling it and placing a new one with the correct details.

We offer free fabric samples so you can take your time, see the colours in your own home, and feel the texture of the linen.

Order your fabric samples here and we’ll take care of the rest.

Take a look at our offers page , where we gather all ongoing campaigns and discounts.

Sign up for our newsletter and receive a discount code that gives you 15% off one entire purchase.

You can, of course, find our full assortment at www.lovelylinen.com.

If you prefer to shop in a physical store, you can find a store near you .

There are many reasons to choose linen. Unlike cotton, linen requires far less water to grow and process, making it a more sustainable choice.

Linen is naturally strong, easy to care for, and becomes softer and lovelier over time. And last but not least – Lovely Linen is simply beautiful.

We work mainly with European suppliers and use only European flax. Most Lovely Linen products are produced within the EU.

This ensures consistent quality, fair working conditions, and a reduced environmental footprint.

Linen is like life – beautiful, a little wrinkled sometimes, and best cared for with kindness.

Wash at a maximum of 60 °C with similar colours and use a mild detergent. Tumble dry if you like the soft, relaxed look – or air dry and stretch lightly while damp.

Linen may shrink 3–7 % after the first wash, which is completely normal.

Read more about our care tips →

Our linen products may shrink between 3 % and 7 % after washing. This is perfectly normal and part of the natural behaviour of flax fibres.

To minimise shrinkage, avoid high temperatures and follow the care label instructions.

If exposed to direct sunlight for long periods, linen colours may fade – especially darker tones.

To preserve the look and feel for as long as possible, avoid prolonged exposure to strong light or occasionally rotate and shade your textiles.

Not sure which series you own? You’ll find it in your order confirmation. Otherwise, each collection has its own unique character:

• Lovely, Misty & Grace – soft, stonewashed and beautifully wrinkled.
• Classic – smooth, cool and perfectly pressed for a timeless look.
• Rustic – thick, textured and full of character.
• Breezy – jute, durable and not suitable for machine washing.

Need help? Contact us →

Linen lasts longer when treated gently and allowed to dry naturally. Avoid prolonged sunlight and use mild detergents.

When storing your linen, roll it rather than fold to prevent sharp creases.

We have a passion for the genuine and the natural – textiles with warmth and character. Every Lovely Linen product is made to last and to grow more beautiful over time.

We believe life is lovelier with a few wrinkles.

Need a special size? No problem. We make made-to-measure products to ensure your linen fits perfectly into your home.

This includes tablecloths, curtains and bed linen.

Learn more about made-to-measure products →

We’re delighted that you’re interested in becoming a Lovely Linen reseller.

Fill in our form with some basic information about your company – such as company name, registration number, address and contact details – and we’ll get back to you with everything you need to get started.

You can also contact one of our local agents if you’d like to discuss assortment or setup.

Fill in the form to become a reseller →
Find your local agent →

The easiest and fastest way to place an order as a reseller is via our B2B shop.

Visit b2b.lovelylinen.se to view the assortment, your prices and place orders.

You can also order via your local agent or by contacting us directly if you prefer more personal service.

Contact us →

If you’re already a reseller but don’t have login details for our B2B shop, we’ll be happy to help you get started.

Contact us or fill in the form and we’ll get back to you with user details and instructions.

Contact us →
Fill in the reseller form →

Yes, we’re happy to work with hotels, restaurants, spas and other types of business customers.

Together we can create linen products that suit your specific environment – for example table linen, napkins, bed linen or custom-made solutions.

Contact us and we’ll help you get started.

Contact us →

We offer corporate gifts with linen products that feel just as good to give as to receive – all year round.

We’re happy to help you find a solution that fits your company and budget, whether it’s staff gifts, client presents or a custom collection with your logo.

We can arrange embroidery and prints, quick deliveries and personal service.

Read more about corporate gifts →