Innerhalb Schwedens erhalten Sie kostenlosen Standardversand auf alle Bestellungen.

Wenn Sie Ihre Bestellung mit einem anderen Versanddienstleister erhalten möchten, können Sie dies im Checkout gegen eine kleine Gebühr auswählen.

Wenn Sie außerhalb Schwedens wohnen, fällt eine Versandgebühr an, abhängig vom Lieferland.

Alle Versandkosten werden im Checkout deutlich angezeigt, bevor Sie Ihren Kauf abschließen.

Sobald Ihre Bestellung versendet wurde, erhalten Sie eine Versandbestätigung per E-Mail mit einem Link zur Sendungsverfolgung.

Sie können sich auch in Mein Konto auf unserer Website einloggen, um den Status Ihrer Lieferung zu sehen.

Kein Tracking-Link erhalten? Kontaktieren Sie unseren Kundenservice – wir helfen Ihnen gerne.

Bestellungen, die vor 12 Uhr eingehen, werden in der Regel noch am selben Tag versendet.

Pakete innerhalb Schwedens kommen normalerweise innerhalb von 1–3 Tagen nach Versand an.

Pakete innerhalb Europas werden meist innerhalb von 1–5 Werktagen geliefert. In andere Teile der Welt kann es bis zu 10 Tage dauern.

Wenn ein Artikel nicht auf Lager ist und sich die Lieferzeit dadurch verlängert, kontaktieren wir Sie mit einem voraussichtlichen Liefertermin und bieten Ihnen entweder eine Alternative oder eine Rückerstattung an.

Zusammen mit Ihrer Bestellung erhalten Sie ein Rücksendeformular. Wenn Sie einen oder mehrere Artikel nicht behalten möchten, füllen Sie bitte dieses Formular aus. Geben Sie Ihren Namen, die Bestellnummer, die zurückgesendeten Artikel sowie den Grund für die Rücksendung an.

Kontaktieren Sie uns, um ein Rücksendeetikett zu erhalten.

Verpacken Sie anschließend die Artikel in einer Schachtel oder Tasche, verschließen Sie diese und kleben Sie das Rücksendeetikett darauf. Geben Sie das Paket anschließend bei Ihrer nächsten Poststelle ab.

Fehlt Ihnen das Rücksendeetikett oder das Formular? Kontaktieren Sie uns – wir helfen Ihnen gerne weiter.

Mehr über Rücksendungen erfahren →

Sie haben 30 Tage Zeit, um einen Artikel ab dem Datum des Erhalts Ihrer Bestellung zurückzusenden.

Die Artikel müssen unbenutzt und im Originalzustand sein.

Sobald wir die Rücksendung erhalten und geprüft haben, erfolgt die Rückerstattung über dieselbe Zahlungsmethode, die beim Kauf verwendet wurde.

Once we’ve received and approved your return, we’ll send you a confirmation email. The refund will then be processed.

It can take up to 5 business days for the money to appear in your account, depending on your payment method and bank.

Refunds are always made to the same card or account used for the original purchase.

We always refund the same account or card used when placing the order. This ensures safe and traceable transactions for both parties.

If you paid by Klarna invoice, your invoice will be automatically adjusted or cancelled if you returned the full order.

For card, Swish, or PayPal payments, the amount will be refunded to your account as soon as the return has been processed.

We offer several secure payment options through Klarna:

• Card payment – we accept VISA and Mastercard. You can also use Apple Pay and Google Pay.
• Swish – fast and easy mobile payments (available in Sweden).
• Klarna invoice or installment – pay within 30 days or split your payment.

All payments are encrypted and processed securely.

We use secure payment solutions and encryption technology to protect your data. All payment information is managed by our trusted partners — mainly Klarna and Swish — according to international security standards.

Lovely Linen never stores your card details.

As long as an item is not discontinued and still visible on the site, it will remain part of our assortment.

We receive regular deliveries from our suppliers. In most cases, it only takes a week or so before an item is back in stock.

We recommend that you contact us or use product back-in-stock notifications if you want to know more about expected delivery times.

We understand that shopping online doesn’t always work out perfectly. That’s why we offer free returns. You can simply send back the items you don’t want to keep.

Contact us to receive a return label. Please make sure that the items you return are in their original condition.

Learn more about returns here →

It is possible to cancel an order, provided it has not yet been shipped.

Contact us if you wish to cancel.

If you’d like to change something in your order, we recommend cancelling it and placing a new one with the correct details.

We offer free fabric samples so you can take your time, see the colours in your own home, and feel the texture of the linen.

Order your fabric samples here and we’ll take care of the rest.

Take a look at our offers page , where we gather all ongoing campaigns and discounts.

Sign up for our newsletter and receive a discount.

You can, of course, find our full assortment at www.lovelylinen.com.

If you prefer to shop in a physical store, you can find a store near you .

For deliveries to countries outside the EU, customs duties, VAT, and other local charges may apply in accordance with local regulations.

These costs are not included in our prices and are not charged by Lovely Linen. We also do not charge VAT on such orders, which means prices for customers outside the EU are significantly lower compared to standard prices within Sweden / the EU.

There are many reasons to choose linen. Unlike cotton, linen requires far less water to grow and process, making it a more sustainable choice.

Linen is naturally strong, easy to care for, and becomes softer and lovelier over time. And last but not least – Lovely Linen is simply beautiful.

We work mainly with European suppliers and use only European flax. Most Lovely Linen products are produced within the EU.

This ensures consistent quality, fair working conditions, and a reduced environmental footprint.

Linen is like life – beautiful, a little wrinkled sometimes, and best cared for with kindness.

Wash at a maximum of 60 °C with similar colours and use a mild detergent. Tumble dry if you like the soft, relaxed look – or air dry and stretch lightly while damp.

Linen may shrink 3–7 % after the first wash, which is completely normal.

Read more about our care tips →

Our linen products may shrink between 3 % and 7 % after washing. This is perfectly normal and part of the natural behaviour of flax fibres.

To minimise shrinkage, avoid high temperatures and follow the care label instructions.

If exposed to direct sunlight for long periods, linen colours may fade – especially darker tones.

To preserve the look and feel for as long as possible, avoid prolonged exposure to strong light or occasionally rotate and shade your textiles.

Not sure which series you own? You’ll find it in your order confirmation. Otherwise, each collection has its own unique character:

• Lovely, Misty & Grace – soft, stonewashed and beautifully wrinkled.
• Classic – smooth, cool and perfectly pressed for a timeless look.
• Rustic – thick, textured and full of character.
• Breezy – jute, durable and not suitable for machine washing.

Need help? Contact us →

Linen lasts longer when treated gently and allowed to dry naturally. Avoid prolonged sunlight and use mild detergents.

When storing your linen, roll it rather than fold to prevent sharp creases.

We have a passion for the genuine and the natural – textiles with warmth and character. Every Lovely Linen product is made to last and to grow more beautiful over time.

We believe life is lovelier with a few wrinkles.

Need a special size? No problem. We make made-to-measure products to ensure your linen fits perfectly into your home.

This includes tablecloths, curtains and bed linen.

Learn more about made-to-measure products →

We’re delighted that you’re interested in becoming a Lovely Linen reseller.

Fill in our form with some basic information about your company – such as company name, registration number, address and contact details – and we’ll get back to you with everything you need to get started.

You can also contact one of our local agents if you’d like to discuss assortment or setup.

Fill in the form to become a reseller →
Find your local agent →

The easiest and fastest way to place an order as a reseller is via our B2B shop.

Visit b2b.lovelylinen.se to view the assortment, your prices and place orders.

You can also order via your local agent or by contacting us directly if you prefer more personal service.

Contact us →

If you’re already a reseller but don’t have login details for our B2B shop, we’ll be happy to help you get started.

Contact us or fill in the form and we’ll get back to you with user details and instructions.

Contact us →
Fill in the reseller form →

Yes, we’re happy to work with hotels, restaurants, spas and other types of business customers.

Together we can create linen products that suit your specific environment – for example table linen, napkins, bed linen or custom-made solutions.

Contact us and we’ll help you get started.

Contact us →

We offer corporate gifts with linen products that feel just as good to give as to receive – all year round.

We’re happy to help you find a solution that fits your company and budget, whether it’s staff gifts, client presents or a custom collection with your logo.

We can arrange embroidery and prints, quick deliveries and personal service.

Read more about corporate gifts →